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The Crabby Nook

Holiday Mug Red Starburst Ceramic Hot Drink Cup

Holiday Mug Red Starburst Ceramic Hot Drink Cup

Regular price $20.25 USD
Regular price Sale price $20.25 USD
Sale Sold out
Shipping calculated at checkout.

Red Starburst Ceramic Holiday Mug

Cheery ceramic mug has a pleasingly tactile starburst pattern etched into its surface, perfect for that contemplative cup of tea or coffee.

Holds 13 oz.

Microwave and dishwasher safe. 

MEASUREMENTS:  3.25" Diameter x 4" Height.

Free Shipping

Faster shipping options available at check-out.

Return / Refund Policies

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CUSTOMER SERVICE 

  • Our Customer Service telephone number is 816-824-3973. We are available Monday through Saturday 9 AM until 7 PM CDT and Sundays 1 PM to 6 PM CDT.  Please leave a message if we are busy helping another customer and we promise to get back with you. 
  • We are able to securely take your orders over the telephone.  

RETURN POLICY

  • Returns must be made within 30 days of our shipping date.
  • Items must be returned postpaid (C.O.D returns not accepted), in unmodified, sellable condition.
  • Returns may be made by properly packaging and shipping the returnable merchandise. WITH A COPY OF THE PRINTOUT OF THE ORDER, along with any additional information that will help us process your return quickly.
  • A 20% restocking fee can be charged on all returned items unless the item is being returned for something that is our fault, or, the items is damaged or missing parts. The product must be returned to us in the same condition it was received by you.
  • ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.  We have included shipping costs in our prices so you are not surprised with additional charges at check-out.  You should know that if you return your purchase back to us for any reason, other than because of an error we made, we subtract our shipping costs from your refund.  Everyone knows that shipping really isn't free because someone has to pay for it.  So, unfortunately, we do subtract what we paid for shipping your order from your refund.
  • Questions are welcomed.
  • It can take up to 5 days to process a return.

If you should receive a broken item, please contact us to file a claim within 30 days of shipping date.

DO NOT RETURN DAMAGED PROPERTY TO US.

  • We request that you photo:
    • The box the item was delivered in;
    • Photo the damage of the item you received; and,
    • Email these photos to us: info@thecrabbynook.com.
  • We will file the insurance claim and send you an Affidavit to sign for the insurance claim, if required.
  • Most of the time the Shipping Insurance Company will make arrangements to pick up the package in its original packaging. On occasion, we will ask you to ship the product back to us at our expense. Please, do NOT send damaged items back to us unless we ask you to.
  • We will determine whether to send you a replacement or refund your money.
  • Processing refunds of damaged items can take up to 5 days.

Privacy Policy

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www.thecrabbynook.com Privacy Policy
 
 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To quickly process your transactions.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
       Help remember and process the items in the shopping cart.
       Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
       Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
       On our Privacy Policy Page
Can change your personal information:
       By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via letter
       Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
       Send information, respond to inquiries, and/or other requests or questions
       Process orders and to send information and updates pertaining to orders.
       Send you additional information related to your product and/or service
       Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
       Not use false or misleading subjects or email addresses.
       Identify the message as an advertisement in some reasonable way.
       Include the physical address of our business or site headquarters.
       Monitor third-party email marketing services for compliance, if one is used.
       Honor opt-out/unsubscribe requests quickly.
       Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
       Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.



Contacting Us

 

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.thecrabbynook.com
8940 NE Paw Paw Dr

Kansas City, MO 64157

United States
info@thecrabbynook.com
816 824 3973

Last Edited on 2018-04-13

 

About Us

Welcome to The Crabby Nook®

The Crabby Nook® has brought our customers a unique cultural shopping experience since 1999.

 If you have any questions regarding returns and payment please review our Return / Refund Polices section and contact us with any comment, suggestion or question you might have. We look forward to hearing from you. 

We offer Secure Online Shopping. You can rest assured that your information is carefully guarded.  See our Privacy Policy here.

Your personal satisfaction with your shopping experience is the most important feature of this business. We want you to become our best customer and good friend. Don't forget to sign up for our newsletter for advance notice of special sales!

 

Meet the Owner of The Crabby Nook®

My name is Brenda, and I am the owner and product designer, of The Crabby Nook®. In 1998, I retired from my career in law enforcement and started my second stage in life. People think when you retire you will just relax, travel and spend time with your grandkids...Not me! In addition to those fun things, I started a business selling online. We then grew to traveling to China to fill up containers of hand crafted items for the garden, home and office to sell from our warehouse in Kansas City.


eBay had just started and eBay encouraged my Entrepreneurial spirit. That, I thank eBay for. It was fun opening a store and finding garden statuary that others LOVED too! I have met people from all walks of life. Things were rolling along and then BAM! I got sick. I was sick for ten years taking chemo, having surgeries and taking different treatments. We got rid of the warehouse and downsized our business because I really did not think I was going to make it...but, Guess What?! I did and then I thought, now what do I do? I decided to sell small home and garden items and started designing products. Off to re-build my business I ran...

  


Today, The Crabby Nook®, is still a small business, but, we are a trademarked brand company that sells Home & Garden decor items. We strive to manufacture quality items that you will fall in LOVE with! Due to the pandemic we were unable to keep our staple products in stock due to border closures. So, we decided to expand our The Crabby Nook Garden Collection. Please be sure to check out our new Rain Gauges. We think they are unique and perfect for the person with a small deck or patio.

 

We use the Lotus flower as our LOVE symbol in our company, The Lotus represents Purity, Compassion and Love,” because we know that you feel the same way about your friends and family too. We make each product with our love and send it to you to share with your most intimate and close friends and family. From our family to yours, with LOVE.


In our spare time we spend a lot of time with our grandkids and taking cruises. My philosophy is that life really is too short and I want to experience every minute. Let us know if you have any questions. We hope you join The Crabby Nook® friends to follow our specials and new deals. We are so glad you are here and we hope to see you around for a very long time!

See you shopping soon!

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    Faster shipping options available at check-out. We ship Monday through Friday.

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